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 8640 University City Blvd

 Suite A3 #147 Charlotte, NC 28213

adyr@bestcleanup.com

Tel: (704) 960-1803

Fax: (800) 210-5806

What to Expect...

WHAT HAPPENS WHEN YOU CALL BEST CLEANUP?

Below is a step by step guide of what to expect when BEST CLEANUP arrives on site for an emergency

1

After the call...

BEST CLEANUP arrives on site, evaluates damage and gives you scope of work.  The owner/agent calls his/her insurance agent to file a claim and inform the insurance agent that BEST CLEANUP has evaluated the site and began scope of work.

2

Business agreement

Property owner is given a work agreement to sign and BEST CLEANUP begins mitigation.

3

Emergency mitigation begins

• Removal of excess water

• Emergency Demo. (some structural materials such as; drywall, carpet , insulation, flooring, ect. may be unsalvageable)

• Control spread of contaminants, (quarentine contaminated areas) 

• Basic clean up and declutter of affected areas

• Set up of drying equipment and/or air filtration equipment

 

4

Drying & Repairs

 

Removal of unsalvageble materials

• Moisture map drying progress

• Property is dried

• All equipment is removed from property

 

 

Billing and Finals Repairs

5

•Property owner is ONLY responsible for their deductible on an insurance covered loss and repairing cause of loss.

• BEST CLEANUP sets up meeting between repairs estimator and property owner to review repair scope of work 

• BEST CLEANUP writes estimate within 2 business days and sends to adjuster for approval * Depending on severity of loss 

• BEST CLEANUP gets approved pricing from adjuster 

• Property owner signs contract 

• Property owner and BEST CLEANUP make selections for flooring, paint, cabinets, etc.

• BEST CLEANUP begins repair